Privacy Policy

We are committed to ensuring that your privacy is protected and understand the need for appropriate protection of all personal information provided by you to us. This Privacy Policy has been created in order that you understand the importance that we attach to this issue and our commitment to ensure that we comply with UK legislation in this area.

We  ask that you read this privacy policy carefully as it contains important information on:

  • the personal information we collect about you
  • what we do with your information, and
  • who your information might be shared with.

Who we are

Gaby Hardwicke ('we' or 'us') are a 'data controller' for the purposes of the Data Protection Act 1998 (ie we are responsible for, and control the processing of, your personal information).

What information we collect

We collect, use and retain information about you only if we reasonably believe it is justified, required and useful in order to conduct our business effectively and to provide you with information about products and services we believe will be of interest to you.  We maintain appropriate security standards and procedures to prevent unauthorised access or disclosure of your information.

We collect personal information about you (such as your name, address, date of birth, National Insurance Number, bank details, email address, phone number) when you ask us to provide our services. We also collect personal information when you contact us or send us feedback.

Occasionally we may receive information about you from other sources (such as external agencies when verifying your identity), which we will add to the information we already hold about you in order to help us comply with our obligations and provide our services to you.

If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can give consent on his/her behalf to the processing of his/her personal data; receive on his/her behalf any data protection notices; and give consent to the processing of his/her personal or sensitive data.

Sensitive personal information

We will usually not ask you to provide sensitive personal information, unless this is needed to advise you. If we request such information, we will explain why we are requesting it and how we intend to use it. Sensitive personal information includes information relating to: your ethnic origin, your political opinions, your religious beliefs, whether you belong to a trade union, your physical or mental health or condition, your sexual life, and whether you have committed a criminal offence. We will only collect your sensitive personal information with your explicit consent.

Use of cookies

Our website uses cookies and pixels, which give us information about your use of our website. A cookie is a small text file which is placed onto your computer (or other electronic device) when you use our website. For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. We may use this information to contact you, and we will use it as a means of analysing the effectiveness of our website and to improve our service. We may also use it to enable you to receive targeted advertising of our services when you are using Facebook.

You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.

For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.

How will we use the information about you?

We may use your personal information for the purposes of administration, statutory returns, legal and regulatory compliance, the prevention of money laundering or terrorist financing, management of our practice, marketing our services to you, keeping accounts and for the provision of legal services.

Please note that we carry out electronic identity checks via external search providers in order to comply with our regulatory requirements. The checks leave a footprint on an individual's credit file. However, this footprint is not the same as a credit check footprint and will have no negative impact on your file. It is just shown as an 'identity search' which is effectively a light footprint, simply showing an anti-money laundering search has taken place. An individual can have many identity footprints and it still will not affect their credit file.

Marketing

We would like to send you information by post or email about some of our services which may be of interest to you. We will only send you occasional marketing messages when you tick the relevant boxes. If you have consented to receiving marketing from us, you can opt out at any time. See 'What rights do you have?’ below for further information.

Who your information might be shared with

We may disclose your personal data to The Solicitors Regulation Authority, The Legal Ombudsman, The Law Society, The National Crime Agency, The Office of the Public Guardian, and to other external organisations and firms who may conduct audit or quality inspections on our practice and our client services, and who are required to maintain confidentiality in relation to our files.

We do not disclose your personal information to any third party without your consent except when necessary in relation to any supply of products and/or services by us to you or in order to protect against fraud or any other crime or in the unlikely event that we sell our business then to the purchaser of that business. We may also give your email address and/or telephone number to Facebook to enable you to receive targeted advertising from us when you use Facebook.

Keeping your data secure

We will use technical and organisational measures to safeguard your personal data. While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of post or emails and the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us (see ‘How can you contact us?’ below).

What can I do to keep my information safe?

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

What rights do you have?

Right to request a copy of your information

You can request a copy of your information which we hold (this is known as a subject access request). If you would like a copy of some or it, please write to us (see ‘How can you contact us?’ below), let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and let us know the information you want a copy of, including any reference numbers, if you have them.

Right to correct any mistakes in your information

You can require us to correct any mistakes in your information which we hold free of charge. If you would like to do this, please write to us (see ‘How can you contact us?’ below), let us have enough information to identify you (eg name, address, reference number), and let us know the information that is incorrect and what it should be replaced with.

Right to ask us to stop contacting you with direct marketing

You can ask us to stop contacting you for direct marketing purposes. If you would like to do this, please write to us (see ‘How can you contact us?’ below), let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and let us know what method of contact you are not happy with if you are unhappy with certain ways of contacting you only (for example, you may be happy for us to contact you by post but not by email).

Changes to the privacy policy

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

How to contact us

Please contact our Data Protection Officer, Gary Winterton, if you have any questions about this privacy policy or the information we hold about you. If you wish to contact us, please write to us at Gaby Hardwicke, 33 The Avenue, Eastbourne, BN21 3YD or email us at .

Contact us

If you don't know the email address of your contact or want to make a general enquiry, please use the form below.

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